Sprout Concept FAQs
New member qualify a one time only free shipping (with no MOQ/MAQ). Members also receive notifications regarding promotions or give aways.
ETA is subject to location. BC takes approximately 2-3 business days. ON takes about 5-7 business days.
We understand the possibility of factory deficiencies, thus for any quality issue please contact us within 5 days of shopping/delivery and we will offer a full refund/exchange.
Due to COVID-19, our retail space is closed. Please email firstname.lastname@example.org to make appointment for private shipping. Mask wearing is mandatory in private shopping for age 4 and up.
Our retail location is at 2530 E Hastings St Vancouver BC V5K1Z3. Hours are 10:30am – 3:30pm. Weekends and holidays are only available for private bookings (parities/venues). Due to COVID-19, we are temporarily closed.